Friday 19th January 1900
Location: For venue details reach us at info@mangates.com
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom/ Virtual Live / Onsite
Offers: Groups of 5 – 10 people 10% Discount | Groups of 11 – 20 people 15% Discount
Course Overview:
This interview skills training will help you to learn and develop your selection interviewing techniques. You will also develop many of the skills and techniques that will help you to use the structure effectively.
Course Contents:
The selection of new employees can be a long drawn out and expensive process. This means that we must do everything we can to ensure that when we do make a decision we choose the right person. Having gone through all the trouble of working through a selection process there is nothing worse than taking on a new employee who turns out to be unsuitable.
A robust selection process will minimize the risk of this happening and, of course, effective interviewing needs to be part of that. If you handle selection interviewing in a logical, structured, and professional way the risk of choosing the wrong person is much smaller.
This interview skills training concentrates on developing interview techniques. Although we will briefly touch on the laws of discrimination a detailed discussion of it is outside of the scope of this program. Similarly, the topics of Diversity and Equality of Opportunity will only be covered briefly.
We concentrate on competency-based interviewing skills in this training. This is sometimes described as behavioral, situational, or job-related interviewing.
Course Topics:
Similar Circles – This icebreaker requires some listening and questioning and therefore provides a very relevant start to the training.
The Selection Interview – We explain what a selection interview is with particular reference to competency-based interviewing. The learners then participate in an activity to identify the benefits and drawbacks of this approach before looking at ways to overcome those drawbacks.
Diversity and Equality of Opportunity – In this brief look at the topic Yare reminded of the importance of treating job candidates fairly.
The PRICE structure – Learners are introduced to our PRICE structure.
PRICE organization – In this activity learners consider 37 action cards that describe behaviors and techniques that may be used by interviewers. Their task is to fit these cards within the context of the PRICE structure. This will help them to develop a good understanding of PRICE and how they may be able to use it.
Wrinkle Chaser – You conduct a short interview activity to demonstrate the difficulty of interviewing without adequate preparation.
The Selection Process – Learners are reminded that interviews are a part of a selection process and do not normally stand alone
Question Plans – Preparing a question plan is identified as key to good preparation. Participants are encouraged to use a structured approach supported by our Question Plan template.
First Impressions – Learners take part in
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